Refund policy
WanderLust Remedies Return & Refund Policy
Thank you for supporting our small business! All our products are handmade in small batches to ensure quality and freshness. Because these are personal care items, we have specific guidelines for returns and exchanges.
🚫 All Sales Are Final
Due to the nature of skincare and body products, we do not accept returns for:
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Used or opened products
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Skincare, soaps, or bath items
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Custom or seasonal items
This is to maintain safety, hygiene, and product integrity for all customers.
🛍️ Order Issues or Damaged Items
If your order arrives damaged, incorrect, or missing an item, please contact us within 48 hours of delivery.
Email: support@wanderlustremedies.com
Include:
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Your order number
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A photo of the issue
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A brief description
We will gladly replace the item or issue store credit depending on the situation.
📦 Lost or Stolen Packages
Once packages are handed to the carrier, WanderLust Remedies is not responsible for:
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Packages marked as delivered but not received
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Shipping delays
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Lost or stolen packages
You may file a claim with the carrier directly.
⭐ Satisfaction Guarantee
If you have a reaction or are unhappy with your product, please reach out. We can often offer store credit or help you find a product better suited to your needs.
📨 Contact Us
If you need help with your order, message us anytime:
📧 wanderlust.remedies@gmail.com
📦 wanderlustremedies.com
We’re always happy to help!